Our Reviews
At Soprano Ice Edinburgh, our greatest measure of success is the experience of the people who walk through our doors. From laser hair removal and advanced facials to aesthetics and semi-permanent makeup, every treatment we offer is delivered with the same commitment to quality, care, and results.
The reviews below are a reflection of that commitment – honest feedback from real clients who trust us with their skin, their confidence, and their time. We’re proud to be Edinburgh’s leading laser and aesthetics clinic, and we never take that reputation for granted.
Sasha Flannigan
“Jemma is just always wonderful to chat to, happy, upbeat and does the most incredible eye brows! Thank you for making me feel like the best version on me when it’s most needed!”
Standiwe Chigodho
“Friendly staff , attentive and professional throughout my visit. Excellent service , felt genuinely welcomed. I’d definitely recommend this place and would happily come back again.”
Laura P
“I just had such a great consultation with Jemma for laser hair removal, she was so knowledgeable and I left feeling really well informed. Currently my hair type might not work under laser but I was so grateful for her honest, professional opinion, I think this showed that she really cares for her clients and their outcomes and wouldn’t want to charge for sessions if she didn’t expect to see results. The salon was spotless and the girls were so welcoming so I would highly recommend, I’m hoping my circumstances might change in the near future so I can start treatment as I know I will be in safe hands.”
Lyndsey Stewart
“Everyone in here is lovely, I was treated by Shannon and she is so lovely, very knowledgeable and put me at ease. Thank you.”
Pamela Holmes
“The results have been fantastic for hair reduction. They are very professional and extremely knowledgeable, could not fault them.”
Caramello
“Had PMU brows eyeliner & lipblush by the expertly talented Jemma all completed healed within a week. Fantastic & professional service would highly recommend 🤩.”
Chloe S
“I had two treatments recently at Soprano Ice with Dr Andrew Culbard and I couldn’t be more pleased with the results. I felt that Dr Culbard took the time to listen to what I was looking for and delivered this with excellent results. The staff at reception was also very polite and kind. Thanks I will definitely be back.”
Ehab Ali
“I’ve had a really great experience with Soprano Ice Edinburgh. I started laser treatments to shape and clean up my beard line, and even after just three sessions I’ve already noticed a visible difference. The beard line looks much sharper, hair growth has reduced, and the results so far have exceeded my expectations.
The team have been incredibly professional, friendly, and knowledgeable throughout the process, making each session comfortable and reassuring. Everything was explained clearly, and I always felt well looked after.
I’m genuinely very happy with the results I’ve achieved so far and would definitely recommend Soprano Ice Edinburgh to anyone considering laser hair removal, especially for beard shaping and definition.”
Michelle Hewitt
“Gr8 service thank you Debbie professional as always 🥰.”
Zeba S
“This was my second visit with Dr Shad, and once again I had a fantastic experience. From the outset, he made me feel completely at ease, taking the time to thoroughly explain everything that would happen before the procedure began. He ensured I was happy with the expected results and reassured me that, should I have any concerns, he would be more than happy to see me again as soon as possible.
Throughout the procedure, Dr Shad was calm, reassuring and attentive, checking in with me every step of the way and making sure I was comfortable at all times. Not only is he incredibly kind and approachable, but he is also highly professional and clearly very skilled at what he does.
I am absolutely delighted with my results and would 110% recommend Dr Shad to anyone considering any treatments. I will definitely be returning in the future. Thank you! 😊”
Lucy Cargill
Jean Pringle
“Shannon was welcoming and empathetic. I trust her electrolysis skills completely and she did not disappoint this morning. She is professional and efficient. I have had several appointments with her and I will be booking again.
Thank you Shannon!”
Catherine Dryden
Maria Colins
Mandy Boyce
“Very friendly and professional service. Treatment well explained at every stage and it was clear the person doing the laser treatment was very competent.”
Linda Forrester
“Happy new eyebrows. F.A.N.T.A.S.T.I.C 😍
Highly recommend.”
Nonmae
“Absolutely fantastic attention to detail. Will be back! Thank you.”
Skye Bramzell
“Jemma has been absolutely fantastic, there’s no one I trust more with my beauty treatments. She takes the upmost care with her treatments and is a pleasure to be a client of. Couldn’t recommend her enough for any eyebrow and lash treatments!”
Liam Ramage
“Shannon was great….. I was unsure what the procedure would be but she made me very comfortable and was professional throughout.
Very impressed with the service. Thank you.”
Raquel M
“Gemma is awesome. She is very professional, meticulous, and knowledgeable. As always, she has done a great job, I am very pleased! :)”
Rumbidzai Dzobo
“I honestly am enjoying the journey, Jemma makes one feel comfortable and is able to allow you not to feel the laser and before you know it the session is done. Enjoying seeing the results from the first session which were really surprising.”
Agnieszka O.
“Based on good reviews I decided to go for lip and chin laser hair removal at Soprano Ice Edinburgh with Alanah. I completed 6 sessions and I’m thrilled with the results. I started to notice reduction in hair growth after 4 sessions. It takes time but it is worth it. Alanah is highly professional and gentle. She made me feel comfortable and at ease. With the titanium laser hair removal is
discomfort minimal which last only a second.
I’m looking forward to completing my treatment and seeing even better results. I highly recommend Soprano Ice Edinburgh for everyone considering laser hair removal.”
Beauty2 Dance
“My experience has been 10/10 with them. I have been coming for a couple of years now and get my treatments done from Alana. She is truly beautiful on the inside and outside. She has boosted my confidence through the roof. Overall the staff are just lovely!”
Taylor Mcginnity
“Shannon was so friendly, welcoming and made me feel relaxed before the facial even began. I felt so at ease and instantly my skin felt boosted. I really needed some relaxation and this was perfect for that whilst getting my skin hydrated and feeling a glow! Thanks so much, I will definitely be back ☺️.”
Laura Mayo
“Jemma is an absolute perfectionist and makes you feel so at ease. Love my new brows, thank you! 🩷.”
Victoria Hunter
Sarah was friendly helpful and very informative cant wait to start my laser treatment
Lynne-Marie Thom Work
“Every visit I’ve had (whether for IPL or electrolysis) has been great. Staff are really lovely and super experienced. And the clinic is a lovely relaxing space.”
Kelly Wood
“This was my second semi permanent make up treatment with Jemma and the finished results to my eyeliner are amazing.
Jemma made me feel very comfortable and at ease during whole procedure. Love this salon.”
Liz Mcleod
“Very good experience.”
Maggie
“Friendly staff, very professional and very good at what they do. I had my eyebrows and lips tattooed by Jemma and am really happy with the subtlety of her work.”
Joanna Murray
“Lovely salon, fantastic service from Shannon.”
Kamila Rostek
“Highly recommended. Shannon is amazing and very professional in what she do, always happy and smiling. I keep saying that I regret not starting my treatment with Her sooner. Thank you.”
Natasha Barnes
“Shannon is great, super friendly & knowledgable. Already have great results after only one treatment with Shannon – highly recommend ;).”
Bernadette Hughes
“Great service from Shannon as always in very pleasant surroundings!”
Sheena Milligan
“Had a lovely facial and shoulder massage from Miryne today it was honestly the best way to start a day. She is a fabulous therapist, can’t recommend her highly enough.”
Aisling Hogan
“Thanks so much Shannon, always ⭐️⭐️⭐️⭐️⭐️ !”
Emma Marley
“A great treatment and very pleased with the consultation process and outcome. Highly recommend Soprano Ice. Professional, caring and high standards of customer care.”
B
“Jemma was very friendly and informative in our consultation.”
Gill Barker
“Friendly and professional service. Would highly recommend.”
Heather Nelson
“Dr Andrew Culbard is the only person I will say to do what he thinks , because everytime it’s absolute perfect .
He manages to give me what I’m looking for by enhancing my features and also balances my profile as a whole. The end result is so natural and I just love how it makes me look and feel! Highly recommend 😀.”
Caroline Allan
“Fantastic experience. Thoroughly enjoyed and feel fantastic.”
Ashley Munro
“Dr Jayne is amazing at what she does, so skilled, friendly and professional. The salon is also lovely and smells amazing!”